# Arcdroid not firing plasma torch during operation

**URL:** <https://forum.arcdroidcnc.com/t/arcdroid-not-firing-plasma-torch-during-operation/6135>\
**Category:** Announcements\
**Created:** [September 25, 2026, 6:46pm UTC](https://forum.arcdroidcnc.com/t/arcdroid-not-firing-plasma-torch-during-operation/6135 "2026-09-25T18:46:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![paul1](https://avatars.discourse-cdn.com/v4/letter/p/3d9bf3/32.png) [@paul1](https://forum.arcdroidcnc.com/u/paul1)\
**Post date:** [September 25, 2026, 6:46pm UTC](https://forum.arcdroidcnc.com/t/arcdroid-not-firing-plasma-torch-during-operation/6135/1 "2026-09-25T18:46:12Z")

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Just purchased my Arcdroid; it does not trigger the plasma torch during operation.

The stats:

1. Primecut60 machine connected to its CNC port in the back.
2. I can trigger the torch to fire if I short the two wires from the plasma CNC port.
3. With a VOM (volt ohm meter), I read no trigger output from the Arcdroid back torch terminal panel.
4. I hear no clicking from the torch relay on the motherboard when running it.
5. I have ran the M3 g-code via the terminal to see if I can trigger it that method; nothing
6. The lighting icon on the controller is enabled.
7. The ground is attached; the plasma cutter is set to 2T. Air pressure is set at 65 psi.
8. I have re-flashed the firmware and the trace firmware; result the same.
9. I have written to support for help. They asked for a video to see if the torch panel terminal would close and produced a beeping sound. Short answer no. That was Tuesday, 22 September 2026. I have not heard from them since. I have sent them numerous replies, but still no answer.
10. I have called their support num (705) 345-5702 many time; just a voicemail reply.

Please help.