# Controller plus issue

**URL:** <https://forum.arcdroidcnc.com/t/controller-plus-issue/6180>\
**Category:** General Discussion\
**Created:** [November 3, 2026, 5:04pm UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180 "2026-11-03T17:04:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Cc92959](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@Cc92959](https://forum.arcdroidcnc.com/u/Cc92959)\
**Post date:** [November 3, 2026, 5:04pm UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/1 "2026-11-03T17:04:52Z")

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I have a plus controller and it won’t boot up when connected to the arcdroid, it starts fine when just connected with a USB C power supply. With the eithernet cable cable connected the only thing that happens is the arcdroid logo screen comes on and then a blue banner that says 5 second no coms then it just stays on the logo screen. The design screen never opened. I did install the power pcb but it doesn’t make any difference.

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**Author:** ![BobD](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@BobD](https://forum.arcdroidcnc.com/u/BobD)\
**Post date:** [November 3, 2026, 6:49pm UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/2 "2026-11-03T18:49:02Z")

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Sounds like you need to upgrade the coms chip set.

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**Author:** ![Cc92959](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@Cc92959](https://forum.arcdroidcnc.com/u/Cc92959)\
**Post date:** [November 3, 2026, 8:05pm UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/3 "2026-11-03T20:05:06Z")

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![](https://us1.discourse-cdn.com/flex016/uploads/arcdroidcnc/original/2X/8/82ee6492168c670e778a110c12a9188c93e1635f.jpeg)It’s an older unit if that makes a difference

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**Author:** ![BobD](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@BobD](https://forum.arcdroidcnc.com/u/BobD)\
**Post date:** [November 4, 2026, 5:12am UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/4 "2026-11-04T05:12:23Z")

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Same age as mine and I had the same problem. Will need a new motherboard to communicate with the plus. The original control gets an upgraded board too if you want to be able to still use it.

Contact Andrew and he will fix you up.

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**Author:** ![Cc92959](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@Cc92959](https://forum.arcdroidcnc.com/u/Cc92959)\
**Post date:** [November 4, 2026, 5:24am UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/5 "2026-11-04T05:24:25Z")

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Thank you for the help!

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**Author:** ![Cc92959](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@Cc92959](https://forum.arcdroidcnc.com/u/Cc92959)\
**Post date:** [November 4, 2026, 2:16pm UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/6 "2026-11-04T14:16:12Z")

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Do you have good contact information for Andrew, I’ve been trying for 3 months to get ahold of someone at the phone number and email address on the website and no one has ever responded back.

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**Author:** ![BobD](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@BobD](https://forum.arcdroidcnc.com/u/BobD)\
**Post date:** [November 4, 2026, 2:49pm UTC](https://forum.arcdroidcnc.com/t/controller-plus-issue/6180/7 "2026-11-04T14:49:57Z")

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I’ve always used [andrew@arcdroidcnc.com](mailto:andrew@arcdroidcnc.com)