# New England - In person help needed

**URL:** <https://forum.arcdroidcnc.com/t/new-england-in-person-help-needed/5738>\
**Category:** General Discussion\
**Created:** [January 12, 2026, 11:11pm UTC](https://forum.arcdroidcnc.com/t/new-england-in-person-help-needed/5738 "2026-01-12T23:11:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![rellert](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@rellert](https://forum.arcdroidcnc.com/u/rellert)\
**Post date:** [January 12, 2026, 11:11pm UTC](https://forum.arcdroidcnc.com/t/new-england-in-person-help-needed/5738/1 "2026-01-12T23:11:36Z")

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Hi Everyone,  
I am new to Arcdroid and metal work in general. I am incredibly frustrated trying to do fairly basic things and spending hours trying to figure out what to do.  
Ken (customer support) has been super helpful but I can’t keep calling him every five minutes…  
Is anyone in New England (or even further) willing to travel and spend a day with me to go through basics? Obviously someone with good experience (including X2)…  
I am located in Franklin NH and willing to pay for your time and travel…  
Looking forward to the feedback.  
Cheers,  
Richard Ellert  
603-828-1812