# Screen problems

**URL:** <https://forum.arcdroidcnc.com/t/screen-problems/3536>\
**Category:** General Discussion\
**Created:** [November 30, 2023, 1:23am UTC](https://forum.arcdroidcnc.com/t/screen-problems/3536 "2023-11-30T01:23:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kelvata](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.arcdroidcnc.com/kelvata/32/154_2.png) [@Kelvata](https://forum.arcdroidcnc.com/u/Kelvata)\
**Post date:** [November 30, 2023, 1:23am UTC](https://forum.arcdroidcnc.com/t/screen-problems/3536/1 "2023-11-30T01:23:31Z")

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![IMG_0224.HEIC](https://us1.discourse-cdn.com/flex016/uploads/arcdroidcnc/original/2X/f/f4b354b3754a0116f9ae4f47a9fadf3d0d9e5bc4.jpeg)

Hello everyone I have been using my droid happily with no problems until today.  
I tried a different cable  
The screen still operates functions  
No recent updates  
Tried a reset  
No physical damage

Hoping for an easy fix but if not how do I go about getting a new screen.

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**Author:** ![Jdd](https://avatars.discourse-cdn.com/v4/letter/j/db5fbb/32.png) [@Jdd](https://forum.arcdroidcnc.com/u/Jdd)\
**Post date:** [November 30, 2023, 1:32am UTC](https://forum.arcdroidcnc.com/t/screen-problems/3536/2 "2023-11-30T01:32:28Z")

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Did you use a cat 5 or cat 6 cable ?

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**Author:** ![Kelvata](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.arcdroidcnc.com/kelvata/32/154_2.png) [@Kelvata](https://forum.arcdroidcnc.com/u/Kelvata)\
**Post date:** [November 30, 2023, 2:11am UTC](https://forum.arcdroidcnc.com/t/screen-problems/3536/3 "2023-11-30T02:11:25Z")

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From the thickness it was the same but didn’t say on the cable

Same result both cables

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<div class="post-metadata">

**Author:** ![Jdd](https://avatars.discourse-cdn.com/v4/letter/j/db5fbb/32.png) [@Jdd](https://forum.arcdroidcnc.com/u/Jdd)\
**Post date:** [November 30, 2023, 8:45am UTC](https://forum.arcdroidcnc.com/t/screen-problems/3536/4 "2023-11-30T08:45:25Z")

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Get ahold of Andrew he will be able to walk you through to see if it’s a easy fix or new screen sorry I couldn’t help.

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<div class="post-metadata">

**Author:** ![Kelvata](https://sea2.discourse-cdn.com/flex016/user_avatar/forum.arcdroidcnc.com/kelvata/32/154_2.png) [@Kelvata](https://forum.arcdroidcnc.com/u/Kelvata)\
**Post date:** [December 31, 2023, 1:03am UTC](https://forum.arcdroidcnc.com/t/screen-problems/3536/5 "2023-12-31T01:03:34Z")

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Andrew sent a new screen and it is good as new