X2 second cut issues

Hey guys! We’ve have the Arcdroid for almost a year now finally setup are X2 system . We did all the simple trace & firmware updates , X2 icon is now present . Loaded a DXF file into the extended cut area & set the split line . First side cut beautiful however once we slide the machine over & select the 2nd cut we get a " geometry out of range" message . Also there dosent seem to be any feedback that the machine is being slid back & forth (like in the video) Verified all connections & setup via the Manuel .

Any help would be great , Thanks

Make sure the X2 encoder pad is seated properly on the silver rail.

Hi thanks for the response . The encoder pad seems to be in place . I feel like the Arcdroid isn’t seeing the encoder , if that makes any sense?

The X2 encoder mount looks ok.
I don’t currently have my X2 set up as I just haven’t needed it yet. So I’m not much help on X2 specifics. I don’t remember if the screen arc of the droid base shifts when you move the X2 base. Your screen does show the extended blue box working area. Maybe try shifting the zero point further left so your sign is more centered in the work area.
Did you dry run before doing the cut? Is your file completely within the blue box? Can’t tell in the pic.
Shoot Andrew a message, he’s the man!

Just watched one of Andrews X2 vids.
Maybe you didn’t get the file split right or completed? Your screen shot shows the whole sign. I think when you run a side it should show only part of the sign, hit X2 and the other side of the sign shows up.